How other businesses get paid by your customer

An anonymous, opt-in pool of payment timing, shown on a customer's page once enough other businesses are in it.

What you see

On a customer's page, a card says how long businesses like yours wait to be paid by that customer: the typical number of days, how invoices split between on time, within 15 days, within 30, and beyond, and where your own experience sits on the same bar. It appears only when at least three other businesses and ten of their invoices are in the pool — and your own invoices are never in the number you see, so nothing can be worked out by subtraction. Until then the card shows your own history with the customer, or what customers on the same terms in your industry typically do.

What you share when you turn it on

Settings → Your business → Payment guidelines is off until an Owner turns it on. Once on, each invoice you get paid adds one row to the pool: a hash of the customer's email domain, your industry, the invoice terms, days to payment, a size band, the month, and whether it was paid through Stripe. Never the amount, never a name, never an invoice or business id. Customers using personal email providers are left out entirely; the current list is shown inside the app under Help → Payment guidelines. You can download exactly what has been shared, turn it off at any time, and ask for what you shared to be removed.

What nobody can learn

• Which businesses invoice a customer, or exactly how many — counts are rounded.
• What any business bills a customer.
• When any single invoice was paid.
• Whether a particular customer is in the pool at all, until the floor is met.